I’m an experienced flyer of jets… this is the first time I’ve flown in a cattle truck!
Before I get to that, I want to tell you about how professional the service was, on many levels!
I decided to use an intervenor to check-in, but instead, I got a bonus.
The Deaf intervenor guided me from their parked car to check-in, I had my walker.
Using ASL, they smoothly explained everything; from baggage weight (8.6 Kg) to a list of things I couldn’t bring…
Then, the savvy check-in agent, wearing an amazing light greenish blue blazer, asked if I wanted the intervenor to take me directly to the actual gate.
Of course, I jumped the opportunity!
So, paperwork was quickly filled out, permit given and away we went!
The queue for security was miles long, but I zipped through because I had a walker!
Intervenor was behind me the whole way, guiding with haptic gestures on my back: go left, go right, stop, watch out for that idiot… oh never mind…
Gate B21, yes, it’s there…
I had the intervenor read the destination etc on the gate screen. Yes, I was in the right place!
I parked myself in an accessibility lounger close to the gate, and bid adieu to the intervenor.
They were exceedingly professional!
Stay Tuned!

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